Sessions are to be organised directly between the PT and the client and payment must be made at the time of booking. Should we need to change an appointment, we will try to be as accommodating as possible.
Cancellation Policy
If a client cancels or reschedules an appointment less than 48 hours in advance, or fails to appear for a session, Embody Training reserve the right to charge for this session. If a client has a block, one session will be taken from the block.
If a client is running late, the session will need to be reduced in accordance with that time. (We will often have another client booked in immediately after your session).
If there is any behaviour deemed inappropriate/unwanted, you will be asked to leave and will not receive any refund
Package Policy
-When PT Sessions are purchased in a "block", no refund will be offered for unused sessions. The discounted price per session is based on the whole package
-If a client purchases a block of sessions, these need to be used regularly and cannot be held permanantly. Personal Training blocks will have a 60 day expiry unless initially agreed otherwise. After this time any unused sessions will be lost and no refund will be made. This is to ensure we deliver all your required sessions to enable you to achieve your goals
-For joint or group sessions, if someone is unable to attend, the same price is due as this is discounted according to the group
If a client brings a child or another person to their session, their safety and well-being is the clients responsibility and Emily Killick is not liable for any issues that may occur during the session. I understand I may be liable for damages due to mis-use of equipment. I also agree to the terms and conditions above
I understand that the testing undertaken and exercises performed as part of this programme of personal training can be physically demanding and that the health screening questionnaire is designed to help me in assessing my fitness for this programme
As a condition of my participation I accept full and complete responsibility for my participation in this programme of personal training and, where I have any doubts about my fitness, I have obtained medical approval for my participation. I agree that Emily Killick and Embody Training is/are free of all and any liability for any death, injury, illness or other problems consequent on, or subsequent to, my participation in any training programme.
